Tagged: services

  • Good Governance Barometer guides community improvements in Nepal

    Development practitioners know that governance matters, but what is good governance and how can it be measured? FHI 360’s Good Governance Barometer (GGB) is a social accountability and development planning tool designed to bring together stakeholders, ranging from local government officials to community members, to jointly identify problems – such as improving the management of a health clinic – and determine the actions needed to resolve them. In addition, the GGB process produces action plans that strengthen and help measure the effectiveness and performance of local governance.

    FHI 360’s Civil Society: Mutual Accountability Project (CS:MAP), funded by the U.S. Agency for International Development, partners with civil society and media organizations to foster an accountable, resilient Nepali civil society. The project team is using the GGB to achieve this goal.

    Recently, we traveled to six villages in three rural districts in Nepal – Sindhupalchowk, Rukum and Gulmi – to learn how these communities are using the GGB to improve their public services and achieve this goal. Though the communities we visited were different, we saw some commonalities. Local officials often encountered service delivery challenges for reasons such as limited capacity or resources. When citizens and public officials were empowered to work together using the GGB, however, solutions were more likely to be identified.

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