Tagged: performance

  • January 13, 2020

    Total Quality Leadership and Accountability: Reaching the last mile in HIV epidemic control

    Written by
    Otto Chabikuli, Director, Global Health, Population and Nutrition, FHI 360
    Moses Bateganya, Technical Director, HIV Programs, FHI 360
    Robert Chiegil, Director, Project Portfolio, West Africa and Middle East, FHI 360

    At recent global health meetings that assessed progress made against the HIV epidemic, presentation after presentation confirmed that the world is inching closer to epidemic control. The excitement at these gatherings was palpable. It would be the first time in human history that such a public health milestone would be achieved without either a cure or a vaccine.

    As technical experts attending these meetings, we were struck by the critical importance of logistical and operational interventions, alongside biomedical ones, to reach the last mile. Yet, unlike the private sector, public health systems in low- and middle-income countries often remain underfunded and understaffed. This environment can make project management very challenging.

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  • July 29, 2019

    Good Governance Barometer guides community improvements in Nepal

    Written by
    Joseph Sany, Technical Advisor, Civil Society and Peacebuilding, FHI 360
    Alex Levy, Technical Officer, Civil Society and Peacebuilding, FHI 360

    Development practitioners know that governance matters, but what is good governance and how can it be measured? FHI 360’s Good Governance Barometer (GGB) is a social accountability and development planning tool designed to bring together stakeholders, ranging from local government officials to community members, to jointly identify problems – such as improving the management of a health clinic – and determine the actions needed to resolve them. In addition, the GGB process produces action plans that strengthen and help measure the effectiveness and performance of local governance.

    FHI 360’s Civil Society: Mutual Accountability Project (CS:MAP), funded by the U.S. Agency for International Development, partners with civil society and media organizations to foster an accountable, resilient Nepali civil society. The project team is using the GGB to achieve this goal.

    Recently, we traveled to six villages in three rural districts in Nepal – Sindhupalchowk, Rukum and Gulmi – to learn how these communities are using the GGB to improve their public services and achieve this goal. Though the communities we visited were different, we saw some commonalities. Local officials often encountered service delivery challenges for reasons such as limited capacity or resources. When citizens and public officials were empowered to work together using the GGB, however, solutions were more likely to be identified.

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